Patient Resources in Redlands
You have an appointment coming up, or you are one question away from making one. Either way, the answer is probably on this page. Forms, insurance, how long a visit runs, what happens in the first hour, and how to get hold of us: all of it in one place, so you are not hunting through a menu at ten at night.
Start with whatever you were about to call and ask.
Patient Paperwork
Your intake forms and what to bring on day one. Doing this at the kitchen table instead of the front counter means your first hour goes to the evaluation, not the clipboard.
Insurance & Payment
The thirteen plans we are contracted with, how we verify your benefits before you commit, and what your options are if your carrier is not on the list. Go here first if cost is the thing holding you up.
FAQ
Thirteen straight answers. Referrals, how long a session lasts, what to wear, home exercise between visits, what to do if something hurts too much, and how you will know when you are finished.
What to Expect
Read this one if you have never had physical therapy before. It walks through the first visit: about an hour, one on one with a doctor of physical therapy, and what actually gets examined.
Request an Appointment
Ready to get on the schedule. Send your name, a number, and a line about what is bothering you. We call back during business hours to lock in a time that works.
Testimonials
Still deciding whether to come back, or whether to send a family member. Read what Redlands patients wrote in their own words: 292 Google reviews at 4.9 stars.
Two questions the front desk hears every single day.
Almost everyone who lands on this page is stuck on one of two things: whether they need a referral before they can be seen, and whether we take their insurance. Both have short answers, and neither one should cost you a week of waiting. The long versions live on the FAQ and insurance pages, and the fastest version is a phone call.
In California you can start physical therapy without a physician referral for up to 45 days or 12 visits, whichever comes first, so most people book directly with us and begin right away. Some plans still require a referral for coverage. On insurance, we are contracted with Aetna, Anthem Blue Cross, ASH, Blue Shield of California, Health Net, Kaiser Permanente, Loma Linda Managed Care, Medicare, Optum/UHC, TriCare and TriWest. Call or text (909) 353-7053 and we will check your specific plan and verify your benefits before your first visit, so you know what you owe before you commit to a course of care.
Ready when you are.
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